To access the web site

      To register for the site's services

      To log on to the web site

      To log off the web site

      To edit your profile

      What to do when you forget your login name and/or password

      To use the shopping browser

      To purchase from the catalog

      To calculate a product's price using the shopping calculator

      To shop at a site not listed under a product category

      To authorize validated orders

      To search for a product

      To add an item to a shopping cart

      To view the items in your shopping cart

      To add an item to a shopping list

      To view the items in a shopping list

      To view a list of your favorite merchant stores

      To bookmark a site

      To add a product to an RFQ

      To delete a product in an RFQ

      To submit an RFQ

      To delete an RFQ

      To view a list of your RFQs

      To confirm a quotation

This tutorial is designed to make it easy for you, the shopper, to browse through the e-2-door web site and use the site to shop for and procure goods online. Together with the FAQ page, you will learn how to use e-2-door, the premier shopping site on the World Wide Web, by following the instructions contained in this tutorial.
 
Important: Unless otherwise noted, all the procedures below may be performed regardless of whether you are holding a personal or business account with e-2-door.
 

e-2-door, located on the World Wide Web at www.e-2-door.com, is an internet to door procurement and delivery service that allows consumers and small and medium-sized businesses to source anything and everything, locally and globally, from both accredited and unaccredited merchants using its proprietary shopping browser.
 
Individuals and companies can register to use the e-2-door service. The site's list of preferred merchant stores offer a wide range of products that can be used by both consumers and businesses. Its quotation service offers buying opportunities beyond the listing. Registration is free for both individuals and companies.
 
To know more about e-2-door, click the About link in the navigation bar under the Help menu.
 

Navigating through the e-2-door site is easy. Located on the top of the page is a navigation bar containing links to the site's main areas. Point to a chosen pulldown menu and click on a submenu link to go to a particular area of the site.
 
In addition, at the top of each page is the e-2-door logo. Clicking on the logo takes you back to the site's Main page/Login page if you are a non-member or your My Account page if you are a member.
 
The appearance of the navigation bar on the top of the page depends on the type of account or membership.
 
The navigation bar for a Personal Account has the following links:
 
1. My Account

The following options are available from the link:

1. Summary

Click this link to go to the My Account page.


2. My Carts

Click this link to view the items in your shopping cart


3. My Orders

Click this link to view your orders


4. My List

Click this link to view all your shopping lists


5. My Links

Click this link to view your preferred site links

1. Basic Info

Click this link to edit your information


2. Delivery Info

Click this link to edit your delivery information


3. Demographics

Click this link to edit your demographic information


4. Payment Info

Click this link to edit your payment information


5. Login Info

Click this link to edit your login information

1. Shopping Browser

Click this link to go to the Shopping page


2. Merchant Directory

Click this link to view available merchants to shop with


3. Product Catalog

Click this link to view our Hot Deals items

1. Help Desk

Click this link to send a message to the e-2-door support desk


2. FAQ

Click this link to view the frequently-asked questions (FAQs) for the site


3. Tutorial

Click this link to view this tutorial


4. About Us

Click this link to view About page of e-2-door

1. Summary

Click this link to go to the My Account page.


2. My Carts

Click this link to view the items in your shopping cart


3. My Orders

Click this link to view your orders


4. My List

Click this link to view all your shopping lists


5. My Links

Click this link to view your preferred site links

1. Company Info

Click this link to edit your company's information


2. Contact

Click this link to edit your company's contact information


3. Demographics

Click this link to edit your company's demographic information


4. Payment Info

Click this link to edit your company's payment information


5. Delivery Info

Click this link to edit your company's delivery information


6. Login Info

Click this link to edit your company's login information

1. Shopping Browser

Click this link to go to the Shopping page


2. Merchant Directory

Click this link to view available merchants to shop with


3. Product Catalog

Click this link to view our Hot Deals items

1. Request Quotes

Click this link to submit a request for quotation (RFQ)


2. My Quotes

Click this link to view your RFQs and their corresponding quotations

1. Help Desk

Click this link to send a message to the e-2-door support desk


2. FAQ

Click this link to view the frequently-asked questions (FAQs) for the site


3. Tutorial

Click this link to view this tutorial


4. About Us

Click this link to view About page of e-2-door

Enter www.e-2-door.com on your internet browser. You will be taken to the e-2-door main page. From here, you can browse through the site by clicking the links on the navigation bar.
 

Before you can use the e-2-door service, you need to first register. To register, follow the steps below.

1. On the e-2-door main page, click REGISTER FOR FREE to go to the Registration page, where you will see a copy of the site's Terms of Use and Disclaimer.


2. Read it thoroughly, and if you agree with its contents, click the I Agree button below. You will then be taken to the first page of a three-page registration form.



Note: You may browse through the site even if you are not a registered user. You are only required to register as an e-2-door member if you want to shop for goods online using the site's proprietary shopping browser.



3. Enter your default delivery and login information on the first page of the registration form. You are required to enter your first and last names, telephone number, mailing address (including your zip code and country), a user name and password and a valid email address.
   
4. To check if the login name you entered is still available, click the Check button to the right of the User Name field. A popup window tells you whether the user name is available or not. If the user name is no longer available, enter another user name and click the Check button again. Repeat this procedure until you have selected an available user name.
   
5. Depending on whether you want to register as an individual or company, select either personal or business in the Account Type field.
   
6. Once you have entered all the information asked for on the first page of the registration form, click the Next button.

Note: The page that is displayed when you click the Nextbutton depends on the choice you made in the Account Typebox. If you chose personal, you will be taken to the Individual Account Informationpage. If you chose business, you will be taken to the Business Account Informationpage.



7. Enter the information asked for on the second page of the form. As in the previous page, you are required to enter values in the fields marked with an asterisk (*). You are required to enter your day and night contact telephone numbers and your complete mailing address. Once you have entered all the information asked for, you may now submit the form.



Note: You are required to enter the necessary information in boxes marked with asterisks.



8. To submit the form, click the Submit button on the bottom of the page. Your registration will be confirmed immediately. Also, you will be provided with a personal identification number (PIN). You should write this number down, or better yet, commit it to memory since you will be asked for it in case you forget your password.



Note: You may cancel the registration process at any time by clicking the Back button.



9. Once your registration has been confirmed, you can start shopping online by clicking the Shopping Browser submenu link under the Shop menu on the navigation bar
   

   Note: You may edit your profile at anytime by pointing My Profile menu and clicking the link under it on the navigation bar. For instructions on editing your profile, see To edit your profile.

   
    
   

The Login page greets you when you first access e-2-door. If you are already a registered user, you may log on to the site from the Login page.
 
To log on to the site, enter your user name and password on the appropriate boxes, then click the Sign in button. You will then be taken to your account home page, where you are presented with an overview of your e-2-door account.
 

If you want to exit from the e-2-door site, click the Sign Out button on the navigation bar. A message asking you to confirm your decision to sign out is displayed. Click the Yes button to log off completely from the site. You will be taken back to the Login page. Otherwise, click the No button. Clicking the No button takes you back to the previous page displayed on your browser.
 

During registration (or right after a purchase transaction), you are required to enter information about yourself (if you are registering for a personal account) or your company (if you are registering for a business account). You may edit the profile information you entered on the registration form (or submitted upon checkout) by following the steps below.

1. On the navigation bar, point to My Profile menu to display a submenu link.
   
2. Click the appropriate choice under the menu to display the portion of the registration form you want to edit.
   
3. Edit the fields on the form.
   
4. Click the Submit button on the bottom to save the changes to the record.

 

e-2-door has a password retrieval utility that you, as a registered user, can use in case you forget your password. To use the utility, follow the steps below.

1. To access the password utility, click the I forgot my password! link on the login page.


2. On the page that appears, enter your Email Address then click the Check button and you're prompted for either Question to be answered or PIN (given to you when you first registered with e-2-door) on the appropriate box.


3. Click the Submit button . If the Answer matches or the PIN is accurate, you are granted access to the site. If not, click the Send button after entering your email address for the system to email your password.

 

Although you can browse through e-2-door's Shopping page and use the "Door-Delivered" Cost Calculator, you have to register first before you can purchase anything online. For instructions on how to register, see To register for the site's services.
 
After you have registered, you can begin shopping online using e-2-door's proprietary shopping browser.
 

Members shop online by using e-2-door's proprietary shopping browser. To use the browser, follow the steps below.

1. On the e-2-door main page, log on to your account home page. For instructions on how to log on, see To log on to the web site.

2. Once logged-in, point to Shop and click the Shopping Browser submenu link on the navigation bar located on the top.
   
   
3. On the main Shopping page, you will see a list of product categories as well as a list of so-called Featured Merchant stores. Click View under Shop Category to proceed at Merchant Directory and see the different merchant stores featured under that category. For example, to see a list of merchant stores selling food products, click Food and Beverages.



Note: Depending on the products it sells, a merchant store may be listed under several categories.

4. From the list of stores under a category, click the store you want to browse. e-2-door then loads the merchant's site into its shopping browser. The products being offered by your chosen store are displayed and now ready for purchase. From the site's online catalog, select the product you want, then click the BUY button at the center of the Shopping browser. The Shopping Calculator popup window is displayed.



For instructions on how to use the Shopping Calculator, see To calculate a product's price using the shopping calculator.



5. After you have calculated the product's price, you may decide to add the item to your shopping cart or shopping list or just abandon the purchase by closing the Shopping Calculator. For instructions on how to add items to a shopping cart/list, see To add an item to a shopping cart and To add an item to a shopping list.
   
6. Close the Shopping Calculator window. You are then taken back to the main Shopping page.



Note: At any point while shopping, you may return to the Featured Merchant's page by clicking on the Merchant button at the shopping browser. A simple Five Steps to Shopping overview is provided within the same page to help guide you through the process of shopping.


 

e-2-door offers its members the best buys on the web through its Hot Deals and Featured Products catalog. Through this catalog, e-2-door takes for its members the first step to online shopping by identifying the greatest bargains on the Internet and offering them for sale, door- delivered. By doing so, e-2-door simplifies the shopping process by eliminating the often-tedious search and making purchasing as quick and easy as a few clicks. To make a purchase from the Hot Deals and Featured Products catalog, follow these simple steps:

1. Register and/or sign-in. To make a purchase from the catalog, you have to be a member of the site.


2. Once logged-in, go to the Featured Merchants page. To go to the merchant page, click the Shopping Browser link under Shop menu on the navigation bar.


3. Locate the item you want to purchase from the hot deals displayed on the right hand side of the merchant page.




Note: If you want to see the complete list of catalog products click on the More Featured Products hypertext link at the bottom of the hot deals catalog. This will take you to the main catalog page.

Once in the Featured Products page, you can organize the selection by choosing the sort option and the criteria on the top, left-hand portion of the catalog. By default, the products will be listed alphabetically.



4. Select the delivery destination to view the total door-delivered price.


5. Click the Buy button next to the pricing information to accept the quoted price.


6. You must supply the necessary shipping and billing information to complete the transaction. Move through the process by filling in the required fields and clicking the Next button. At the end, you will receive a confirmation of the order.



 

To calculate a product's total "door-delivered" price (item price + door delivery charges, e.g., shipping and handling, customs duties and tariffs), you use e-2-door's Shopping Calculator. To use the calculator, follow the instructions below.

1. Click the BUY button of the Shopping browser. The Shopping Calculator popup window is displayed.
   
2. If the store from which the product being purchased has been mapped (as indicated at the bottom of the shopping browser), the details of the ordered product are displayed on the Shopping Calculator.
   
3. If the product is from an unmapped merchant site, you will have to manually enter the product details yourself on the Shopping Calculator. These include the description, code, category and price.



Note: On the Shopping Calculator, the default entry in the Quantity box is 1. If you plan to buy more than one piece of an item, enter the number directly on the box, or click the up arrow button to the right of the box. Total price is then computed as Price equals (=) the price of the product times (x) the number of items you want to buy.



4. Click the Calculate button at the bottom of the purchase order to compute the product's total "door-delivered" price for both the air and surface shipping options.
   
5. Once you have computed a product's total "Door-Delivered" price, and you want to purchase the product, first select your preferred shipping method and then add the product to your shopping cart by clicking the Add to Cart button. For more information on how to add an item to a shopping cart, see To add an item to a shopping cart.
   
6. Alternatively, you may add the product to your shopping list by clicking the Add to List button. For more information on how to add an item to a shopping list, see To add an item to a shopping list.
   
7. You may then close the Shopping Calculator by clicking the Close button.



Note: If, after calculating the price, you do not want to add the product to your shopping cart or shopping list, just click the Close button.


 

You can also shop from merchants not listed in any product category.
 
To go to the unlisted site, enter its URL on the text box at the bottom left of the shopping browser, then press Enter or click Go. The unlisted site's main page is then displayed on the e-2-door shopping browser. You are now ready to shop from the unlisted site. Just follow the instructions in To use the shopping browser.
 

e-2-door will have to verify orders from unmapped sites before it can proceed with its procurement and fulfillment processing. As a precaution, e-2-door will have to check the legitimacy of the order and the accuracy of the purchase information you entered, such as the price and product classification of the item.
 
In the event there is a discrepancy, e-2-door will return to you, notify you of the problem, and request a re-confirmation and authorization of the purchase. This is to eliminate any transaction errors and future settlement issues. To authorize validated orders, follow the instructions below.

1. Go to the My Orders page to view all your orders.
   
2. Select the orders with 'Open-Ready for Checkout' status.
   
3. Click the Checkout button to authorize the purchase. 

 

You can also search for a specific product using the search engine feature of the shopping browser. To search for a product, follow the instructions below.

1. Enter the product's name on the Product Search box on the bottom left corner of the Shopping browser.
   
2. Select the search engine that you want to use for the search.
   
3. Click the GO button. The search results will be displayed on the shopping browser.

 

e-2-door places the items you may wish to purchase into temporary holders called shopping carts.  These carts are created based on the date the item was placed and the delivery destination.  To add an item to a shopping cart, follow the instructions below.

1. Select the item you want to add to the cart using the Shopping Calculator in the Shopping Browser.
   
2. After computing the "door-delivered" price, click the Add to Cart button to add the item to the shopping cart.  Based on the date and delivery destination (country and province/state) the Shopping Calculator will know where to place the item.  

 

To view the items (and their prices) in your shopping cart, follow the instructions below.

1. Point to My Account link on the navigation bar to bring down a menu.
   
2. On the menu, click the My Carts link to display your shopping cart. If you have more than one shopping cart, these are all displayed on the page.
   
3. Select the shopping cart whose contents you want to view. The products you want to purchase and their corresponding prices are displayed.

 

e-2-door allows you to create multiple shopping lists of your frequently/regularly ordered products. A shopping list may be made based on the frequency of purchase or on the type of product. To add an item to a shopping list, follow the instructions below.

1. Select the item you want to add to the list using the Shopping Calculator in the shopping browser.
   
2. After computing the "door-delivered" price, select the list to which you want to add the item.
   
3. Click the Add to List button to add the item to the shopping list.

 

e-2-door also makes it easy for you to track the products you frequently order. To view the items on a shopping list, follow the instructions below.

1. Point to My Account link on the navigation bar to bring down a menu.
   
2. On the menu, click the My Lists link to display your shopping list. If you have more than one shopping list, these are all displayed on the page.
   
3. Select the shopping list whose contents you want to view.

 

To view a list of your favorite merchant stores, follow the instructions below.

1. Point to My Account link on the navigation bar to bring down a menu.
   
2. On the menu, click the My Links link to display a list of your favorite merchant stores.
   
 

To bookmark a merchant store, follow the instructions below.

1. Point to My Account link on the navigation bar to display a menu.
   
2. On the menu, click the My Links link to display a list of your favorite shopping links.
   
3. To bookmark a site, enter its URL on the box.
   
4. Click the Add Link button to bookmark a merchant store.
    
   

Online sourcing via the e-2-door web site (Applicable for business accounts only)
 
Business account holders may source for goods online via the e-2-door web site. Online sourcing requires the business account holder to fill up an electronic request for quotation or RFQ. As a response, e-2-door submits a door-delivered cost quotation (including the estimated delivery time) based on the purchase requisition.
 
Business account holders may post an unlimited number of RFQs. These requests, together with their corresponding quotations, may be viewed online.
 

To submit an RFQ, follow the instructions below.

1. Point to Source link on the navigation bar to display a menu.
   
2. On the menu, click the Request Quote link to display the RFQ form.
   
3. Enter the requested details on the RFQ form.
   
4. Click the Add to RFQ button. The product's details are then displayed on the page. The RFQ form is cleared of its previous values.
   
5. To add more products to the RFQ, repeat steps 3 and 4.

 

To delete a product that you have included in an RFQ, follow the instructions below.
 

1. On the RFQ form, select the products you want to delete by checking the boxes on their left.
   
2. Click the Delete button.

 

After you have added the products, you may submit the RFQ to e-2-door.  

1. On the RFQ form, select the products you want to purchase/source by checking the boxes to their left.
   
2. Click the Submit button.

 

To delete an RFQ, follow the instructions below.
 

1. Click the My Quotes link on the navigation bar to display a list of active RFQs.
   
2. Select the RFQ or RFQs you want to delete by checking the boxes on their left.
   
3. Click the Delete button to delete the selected RFQs from the list.



Note: Only RFQs that have replies (quotes) can be removed. This is interpreted as a rejection of the quotation submitted by e-2-door.

To view your active RFQs, click the My Quotes link on the navigation bar. A list of active RFQs, together with unconfirmed quotations, if any, is then displayed.
 

As part of its commitment to continuously improve its services, e-2-door uses an online survey as a barometer of its users' sentiments. The survey is used to gather feedback about the site's features and its users' preferences (e.g., the content customers value most). Once you have filled up the survey, click the Submit button or press Enter to submit the survey to e-2-door. Your instant feedback will be used for the improvement of the site.
 

e-2-door has an extensive Help system designed to make it easier for you to use the site and its services. The site's help pages include this tutorial, an FAQ (for frequently asked questions) page and a mail form that connects you directly to the site's Help Desk in case the tutorial and the FAQ page prove inadequate in answering questions that you may have about the site and its services.
 
To access the Help pages, point to Help link on the navigation bar. This expands the link, allowing you to see links to the FAQ page, this tutorial and the Help Desk.
 
To access the FAQ page, click the FAQ link on the navigation bar.
 
Since you are reading this, you probably know by now that the Tutorial can be accessed by clicking the Tutorial link on the navigation bar.
 
To send an email to an e-2-door technical support staff, click the Help Desk link on the navigation bar to bring up the email form. You can use this form to send your questions to e-2-door. 
 
To send the form to e-2-door, click the Send button.
 
In case you make a mistake while filling up the form, you can click the Reset button to clear the form before entering your questions again.